A clear inventory of what arrives with your rental, what happens at each service visit, what you can add, and what is not part of a standard order.
Renting a portable toilet should not require decoding an invoice. Most confusion comes from vendors who list a low base rate and bill separately for things customers assumed were included.
Here is the full picture of a standard rental, described plainly, so you know what to expect on delivery day and what to compare when you get a second quote.
A molded seat over the waste tank, a urinal in most men's and unisex models, a vent stack that draws odor upward and out, a lockable door with an occupancy indicator, a coat hook, a toilet paper holder with a roll installed, a wall-mounted hand sanitizer dispenser, and a non-slip floor. Translucent roof panels let in daylight so no power is needed during daytime use.
Service is not just pumping. A full visit removes waste, rinses and washes the interior, disinfects all contact surfaces, recharges the tank with deodorizer, restocks paper and sanitizer, checks the door latch, hinges, vent and floor, and levels the unit if the ground has shifted.
On a weekly schedule this happens on the same day each week so your crew or your event staff can plan around it.
Site preparation is yours: clearing the placement area, providing gate access and ensuring the ground is firm enough. Permits, where a municipality or park requires one for placement on public property, are the customer's responsibility, though we can tell you when one is typically needed.
Damage beyond normal wear — vandalism, a unit tipped by someone other than the wind, damage from being moved by hand — may be billed, and we always discuss it before invoicing. Disposal of anything other than normal restroom waste is not included, and putting construction debris or chemicals in a unit will result in a cleaning charge.
Is delivery and pickup in the quoted rate or added later? How many service visits are included and on which day? What is the charge for an off-cycle visit? Are stocking supplies included at delivery? What happens if I need the unit moved?
A vendor who answers those five clearly is quoting the same thing we are. One who cannot is quoting a lower number for less service.
Need this handled instead of researched? Call (605) 699-0189 and we will size and schedule the order for you.
Yes, stocked at delivery and restocked at every service visit. On high-use sites we leave a surplus so your team can refill between visits.
Yes, a wall-mounted dispenser comes standard and is refilled at each service visit. A sink with running water requires a separate hand washing station.
Translucent roof panels provide daylight. Interior solar or battery lighting is an inexpensive add-on and is worth it for any evening use.
We will clean, repair or replace it. Damage beyond normal wear may be billed, and we discuss it with you first. Thoughtful placement in lit, visible areas reduces the risk considerably.
Please do not. Only normal restroom waste and toilet paper belong in the tank. Construction debris, chemicals and trash cause pumping problems and result in a cleaning charge.
Rental length, unit type, service frequency and delivery distance drive nearly every quote. Here is how each one moves the number so you can budget accurately before you call.
Read the guide →
Start with one unit per 50 guests for four hours, then adjust for alcohol, duration, weather and accessibility. This guide shows the full calculation with worked examples.
Read the guide →
A contractor-focused guide to jobsite sanitation: how many units your crew needs, where to place them, how service schedules should work, and how to keep them usable in winter.
Read the guide →Delivery, service and pickup handled by a local crew. Call any hour.
